Question: What services does your design agency offer?

We provide a wide range of design and digital marketing services, including graphic design, logo design, brand identity, motion video design, book cover design, website development, social media marketing, and more.   

Question:  Who are your primary clients?

We work with small businesses, startups, NGOs, educational institutions, restaurants, publications, and more. Whether you’re an established brand or just starting out, we can help elevate your visual communication. 

Question: Can I see samples of your previous work?

Absolutely! Visit our Portfolio page to explore our past projects and get a sense of our expertise. 

Question: How do I get started with your services?

You can contact us through our Contact Us page or schedule a consultation. During our initial meeting, we’ll discuss your requirements and create a tailored plan for your project. 

Question: What is your pricing structure?

Pricing depends on the scope and complexity of the project. We offer customizable packages to fit your needs and budget. Contact us for a free quote. 

Question: How long does it take to complete a design project? 

The timeline varies depending on the project. For example, logo design typically takes 1-2 weeks, while complete branding projects may take 4-6 weeks. We’ll provide an estimated timeline during the consultation. 

Question: What if I don’t like the initial designs?

We prioritize client satisfaction. If you’re not happy with the initial designs, we offer multiple revisions to ensure the final result meets your expectations. 

Question: Can you help with brand strategy along with design? 

Yes! We not only design visuals but also help craft a cohesive brand strategy that aligns with your business goals. 

Question:  Do you provide editable files after the project is complete? 

Yes, upon project completion, we provide all final files, including editable formats (AI, PSD, etc.), as agreed upon. 

Question: Do you offer social media management services? 

Yes, we can create engaging content, manage your social media accounts, and implement strategies to increase your online presence. 

Question: Can you design ads for my digital marketing campaigns?

Absolutely! We specialize in designing attention-grabbing ad creatives for platforms like Facebook, Instagram, Google Ads, and more. 

Question: Do you provide content creation services?

Yes, we offer content creation services, including blog writing, social media captions, and email marketing content. 

Question: Do you offer support after the project is complete?

Yes, we provide post-project support, including minor revisions and updates, to ensure you’re completely satisfied with the final outcome. 

Question: Do you work with international clients?

Yes, we work with clients worldwide. All communication and deliverables are managed seamlessly through online platforms. 

Question: What if I need a rush project?

We understand the need for quick turnarounds. Rush projects are possible depending on our current workload, and an additional fee may apply. 

Question: How do I make payments?

We accept payments via bank transfers, credit/debit cards, Mobile Finance Services (MFSs) and online payment platforms. Details will be shared during the onboarding process. 

Question: Do you require an upfront payment?

Yes, we typically require a 40% upfront payment to confirm the project, with the remaining balance due upon completion. 

Question: What is your refund policy?

Refunds are evaluated on a case-by-case basis, depending on the stage of the project. Please refer to our Terms and Conditions for details. 

Question: Can I cancel my project midway?

You can cancel the project, but cancellation fees may apply based on the progress of the work.